Plenti1 follower6 jobs

Business Analyst

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Business Analyst at Plenti, you will embark on an exciting journey of supporting both strategic and operational process improvement initiatives. This job is crucial in optimising workflows across the loan application lifecycle, enhancing customer and partner experiences. The team thrives on collaboration and innovation, making it a vibrant place where everyone can contribute to building Australia’s best lender.

You'll be responsible for

🔧

Supporting process optimisation

Supporting process optimisation initiatives for loan application flows, complaints & collections management, customer service, and sales enablement.
🛠️

Collaborating with stakeholders

Participating in workshops and discovery sessions to ensure that process improvements reflect business priorities and feasibility.
📈

Monitoring process performance

Monitoring process performance and collecting stakeholder feedback to support ongoing improvements.

Key criteria

📊

2+ years in business analysis or operations

Experience in data-driven environments is essential.

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🔧

Process improvement expertise

Demonstrated ability to enhance workflows for efficiency.

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🤝

Stakeholder collaboration skills

Strong communication for effective cross-functional teamwork.

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Meet the team

About the company

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5 criteria for this job
2+ years in business analysis or operations
Experience in data-driven environments is essential.

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Process improvement expertise
Demonstrated ability to enhance workflows for efficiency.

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Stakeholder collaboration skills
Strong communication for effective cross-functional teamwork.

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Familiarity with automation tools
Experience with low-code/no-code platforms like Zoho and Zapier.

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Analytical skills
Ability to translate data insights into actionable recommendations.

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