NSW Department of Customer Service43 followers558 jobs

Business Analyst

Mid levelFull-timeHybridParramatta NSW 2150, AustraliaPosted 2 months agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

The Business Analyst job is an exciting opportunity to be part of the Digital Products & Services Team at NSW Fair Trading. This position plays a crucial role in transforming how regulation works, focusing on customer-centered solutions and innovative approaches to improve outcomes for the people of New South Wales. The team thrives on collaboration and is dedicated to building a fair trading environment that is responsive and effective.

You'll be responsible for

📊

Identifying and analyzing business processes

Working with the digital team to support systems transition, including discovery, analysis, and process design.
🛠️

Investigating problems and providing recommendations

Analyzing options for new and existing services to improve compliance and effectiveness.
🌐

Building and maintaining stakeholder relationships

Engaging with users to understand business problems and research fit-for-purpose solutions.

Key criteria

📊

Business analysis experience

Proven experience in business analysis and process documentation.

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🤝

Stakeholder management skills

Demonstrated ability to manage relationships with diverse stakeholders.

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📝

Requirements gathering expertise

Experience capturing and translating business requirements into technical specifications.

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View more

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5 criteria for this job
Business analysis experience
Proven experience in business analysis and process documentation.

View

Stakeholder management skills
Demonstrated ability to manage relationships with diverse stakeholders.

View

Requirements gathering expertise
Experience capturing and translating business requirements into technical specifications.

View

Analytical skills
Proven analytical skills to identify opportunities for improvement.

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Time management proficiency
Strong time management skills to balance competing demands effectively.

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