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Business Leader (Fixed Term Contract) - FCBT - Melbourne, VIC

Mid levelFull-timeHybridVictoria, AustraliaPosted 2 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Business Leader position at FCBT Melbourne offers a unique opportunity to step into a leadership role for 12 months, driven by parental leave. This job focuses on building relationships and creating value through a customer-centric approach, while also shaping the team's culture and direction. The team thrives on innovation, initiative, and a proactive mindset, making it an exciting environment for those who are passionate about customer service and team development.

You'll be responsible for

📊

Understanding and driving business plans

Understanding and driving team and area business plans, key performance indicators, and key business deliverables.
🤝

Coaching and developing team members

Coaching, developing, and motivating team members in a supportive environment to foster growth and success.
💰

Maintaining financial health

Maintaining the financial health of the business while ensuring a compelling customer experience.

Key criteria

🌟

Leadership experience

2+ years in a leadership role within leisure or corporate travel.

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📈

Business planning skills

Proven experience driving team business plans and key performance indicators.

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🤝

Customer relationship management

Demonstrated ability to build and maintain multi-level customer relationships.

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Meet the team

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5 criteria for this job
Leadership experience
2+ years in a leadership role within leisure or corporate travel.

View

Business planning skills
Proven experience driving team business plans and key performance indicators.

View

Customer relationship management
Demonstrated ability to build and maintain multi-level customer relationships.

View

Emotional intelligence
High degree of emotional intelligence for effective team and customer interactions.

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Problem-solving skills
Experience assessing and providing solutions for diverse customer scenarios.

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