Leidos103 jobs

Business Relationship Manager

Mid levelFull-timeOfficeCanberra ACT, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Business Relationship Manager at Leidos Australia plays a crucial role in bridging the gap between a highly technical delivery team and senior customers. This position is all about building trusted relationships, anticipating customer needs, and ensuring a positive experience. The team values integrity, innovation, and collaboration, working together to solve complex challenges and drive meaningful outcomes.

You'll be responsible for

🔗

Acting as a liaison

Serve as the primary liaison between service delivery teams and business divisions, ensuring clear communication and alignment.
💡

Providing strategic advice

Offer strategic advice on contract delivery and service expectations to senior stakeholders.
📈

Monitoring service performance

Oversee service performance, manage escalations, and ensure issues are addressed through established frameworks.

Key criteria

🔗

Relationship management experience

Demonstrated experience managing stakeholder relationships in complex environments.

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📊

Contract governance knowledge

Proven understanding of contract governance and compliance frameworks.

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🖥️

ICT service delivery background

Experience in ICT service delivery and service management frameworks like ITIL.

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Meet the team

About the company

Apply on Leidos
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Relationship management experience
Demonstrated experience managing stakeholder relationships in complex environments.

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Contract governance knowledge
Proven understanding of contract governance and compliance frameworks.

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ICT service delivery background
Experience in ICT service delivery and service management frameworks like ITIL.

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Change management experience
Experience supporting or leading organisational change initiatives.

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Geospatial Intelligence systems experience
Experience working with large-scale Geospatial Intelligence platforms.

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