Café & Retail Manager – Cheese World
About the job
The Café & Retail Manager at Cheese World is a dynamic opportunity to lead one of the region’s most recognized food and tourism destinations. This job is all about creating exceptional customer experiences while driving commercial success. The team thrives in a collaborative and inclusive environment, where every contribution matters and growth is encouraged.
You'll be responsible for
🏆
Leading and developing staff
Building a positive, high-performing, and safe team culture.🎉
Managing customer experience
Owning the end-to-end customer experience across café service, retail, tastings, events, and online channels.📊
Overseeing financial performance
Managing budgets, labour, stock, margins, and KPIs to deliver strong commercial outcomes.Key criteria
🧀
Café and retail experience
Demonstrated experience in café, retail, or hospitality environments.View
👥
Leadership experience
Proven experience in a leadership or people-supervision role.View
📊
Financial management skills
Experience managing budgets, stock levels, and operating costs.View
View more
