Care Advisor - Home and Community Services
About the job
Discover a fulfilling job where care goes both ways! As part of Catholic Healthcare, you will provide exceptional client outcomes and support individuals to thrive safely at home. The team values meaningful relationships and prioritises a collaborative approach to care, ensuring that clients feel seen, heard, and known.
You'll be responsible for
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Providing high-quality care management
Delivering proactive, relationship-centred care management that supports client independence and preferences.📚
Educating clients and families
Informing clients and their families about program guidelines, inclusions, exclusions, and financial contributions.⚠️
Managing incidents and complaints
Resolving issues at first contact and managing incidents within required timeframes.Key criteria
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Aged care experience
Minimum two years in home care or community services.View
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Stakeholder management skills
Experience managing diverse client relationships effectively.View
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Organisational skills
Strong time management and prioritisation capabilities.View
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