Care & Services Manager
About the job
This job is about leading the daily operations of an Aged Care home, ensuring a warm and welcoming environment for residents. The Duty Shift Supervisor plays a vital role in operational excellence, collaborating with various departments to enhance the resident experience. The team values a supportive culture, where everyone works together to make a real difference in people's lives.
You'll be responsible for
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Leading daily operations
Overseeing the daily functions of the care home in alignment with the expectations set by the General Manager.👥
Supervising staff allocations
Reviewing staffing allocations, responding to unplanned leave, and ensuring adequate coverage for continuous care.🌟
Ensuring operational excellence
Working collaboratively with all Heads of Department to ensure operational excellence across each shift.Key criteria
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Strong communication skills
Demonstrated ability to engage effectively with diverse stakeholders.View
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Effective time management
Proven experience prioritising tasks in fast-paced environments.View
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Customer service focus
Background in delivering exceptional service to clients or residents.View
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