QBE
Mid levelFull-timeHybridBrisbane QLD, AustraliaCustomer service and supportPeople and culturePosted 2 days ago
About the job
This job is about becoming a Case Manager within the QLD Compulsory Third Party Claims team at QBE. You will play a vital role in supporting injured individuals through their recovery journey, ensuring they receive exceptional service with empathy and accuracy. The team thrives on collaboration and is dedicated to making a positive impact in the lives of others.
You'll be responsible for
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Delivering exceptional customer service
Supporting people at every stage of their recovery with empathy and care.📈
Managing end-to-end claims
Guiding individuals through the claims process with support from experienced leaders.❤️
Building strong relationships
Establishing trust-based connections with customers throughout their claims journey.What we're looking for
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Experience in insurance claims
Demonstrated experience in insurance, particularly in claims management.View fit
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Customer service skills
Proven ability to deliver empathetic and professional customer interactions.View fit
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Analytical and critical thinking
Strong analytical skills for effective problem-solving and decision-making.View fit
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