EML Group
Case Manager Level 1
JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 2 days ago
About the job
The Case Manager position at Allianz is an exciting opportunity to make a positive impact in the Workers Compensation teams in Victoria. This job is all about managing claims portfolios with a recovery focus while ensuring exceptional customer service and compliance. The team thrives on collaboration, inclusivity, and a commitment to lifelong learning, making it a great fit for those who want to contribute to meaningful work.
You'll be responsible for
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Managing claims portfolios
Overseeing a medical portfolio of Workers Compensation claims with a focus on recovery and compliance.🌐
Building stakeholder relationships
Maintaining high customer service standards and fostering effective relationships with key stakeholders.🎯
Strategizing claims progression
Determining strategies to advance claims toward appropriate goals and outcomes.What we're looking for
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Experience managing Workers Compensation claims
Demonstrated experience managing medical portfolios for claims.View fit
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Strong relationship-building skills
Proven ability to build effective relationships with stakeholders.View fit
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Effective communication skills
Strong written and verbal communication capabilities.View fit
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