Southern NSW Local Health District
Casual Administration Officer – Emergency Department
JuniorContractOfficeNoosa, QLD, AustraliaAdministrationCustomer service and supportPeople and culturePosted 3 days ago
About the job
This opportunity as an Administration Officer is all about delivering high-quality, customer-focused service within the Emergency Department. By joining a vibrant and friendly Admin team, you will perform a variety of administrative tasks that support clinical teams and ensure smooth day-to-day operations. The role is collaborative and fast-paced, contributing to a positive experience for patients, visitors, and staff while helping the department consistently meet and exceed customer needs.
You'll be responsible for
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Providing professional reception services
Greeting patients and visitors, managing enquiries, and directing them appropriately.📋
Managing patient admissions and discharges
Accurately admitting and discharging patients, ensuring correct data entry, patient classification, and completion of all required documentation.✅
Ensuring compliance with standards
Managing patient financial processes and ensuring compliance with revenue cycle standards, hospital policies, and confidentiality.What we're looking for
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Customer service skills
Demonstrated experience providing excellent customer service in a busy environment.View fit
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Attention to detail
Proven accuracy in data entry and documentation management.View fit
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Organisational skills
Experience managing multiple tasks and meeting deadlines effectively.View fit
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