IHG Hotels & Resorts
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Casual Event Services Team Leader - National Convention Centre Canberra

JuniorMid levelPart-timeHybridCanberra ACT, AustraliaPosted 2 hours agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

Joining the National Convention Centre Canberra as an Event Services Team Leader offers an exciting opportunity to be part of a dynamic team delivering inspiring events. This job is all about leading a dedicated team to ensure smooth operations during events, while also focusing on client satisfaction. The team thrives on collaboration, support, and a shared commitment to excellence, making it a fantastic environment for personal and professional growth.

You'll be responsible for

👨‍🏫

Leading the team on shift

Overseeing team members during events, ensuring tasks are delegated and completed efficiently.
📚

Training team members

Providing guidance and support to team members, helping them develop their skills and confidence.
😊

Ensuring client satisfaction

Monitoring client needs and feedback throughout events to ensure a positive experience.

Key criteria

👥

Team leadership experience

Demonstrated experience leading teams in event settings.

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🌟

Strong customer focus

Proven ability to prioritize customer satisfaction in service delivery.

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🔄

Adaptability skills

Experience adjusting to various situations in fast-paced environments.

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Meet the team

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3 criteria for this job
Team leadership experience
Demonstrated experience leading teams in event settings.

View

Strong customer focus
Proven ability to prioritize customer satisfaction in service delivery.

View

Adaptability skills
Experience adjusting to various situations in fast-paced environments.

View

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