About the job
Joining the National Convention Centre Canberra as an Event Services Team Leader offers an exciting opportunity to be part of a dynamic team delivering inspiring events. This job is all about leading a dedicated team to ensure smooth operations during events, while also focusing on client satisfaction. The team thrives on collaboration, support, and a shared commitment to excellence, making it a fantastic environment for personal and professional growth.
You'll be responsible for
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Leading the team on shift
Overseeing team members during events, ensuring tasks are delegated and completed efficiently.📚
Training team members
Providing guidance and support to team members, helping them develop their skills and confidence.😊
Ensuring client satisfaction
Monitoring client needs and feedback throughout events to ensure a positive experience.Key criteria
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Team leadership experience
Demonstrated experience leading teams in event settings.View
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Strong customer focus
Proven ability to prioritize customer satisfaction in service delivery.View
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Adaptability skills
Experience adjusting to various situations in fast-paced environments.View