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Cell and Gene Therapies Control Tower Coordinator (Marken)

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is an exciting opportunity to be at the forefront of healthcare innovation, supporting the delivery of life-saving cell and gene therapies. As a Logistics Coordinator, you will play a crucial role in ensuring the flawless movement of critical shipments through a global network. The team values collaboration and is dedicated to providing exceptional customer and operational support.

You'll be responsible for

🤝

Developing relationships

Develop excellent working relationships with internal departments such as Project Management, Operations, Customer Relationship Managers and the Customer Services Team and Overseas Marken offices/agents.
📦

Booking shipments

Book shipments in Maestro against client specifications and pre-defined lane mapping. Pre-alert Branches and outside service providers (OSPs) to the collection and delivery instructions.
📊

Monitoring shipments

Monitor GPS tracking on all CGT shipments as well as daily dashboards to ensure timely delivery.

Key criteria

📦

Logistics and supply chain knowledge

Understanding of logistics principles and supply chain management.

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💬

Effective communication skills

Demonstrated ability to liaise with diverse stakeholders.

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🧑‍🤝‍🧑

Customer-facing experience

1-3 years in a customer support or service role.

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4 criteria for this job
Logistics and supply chain knowledge
Understanding of logistics principles and supply chain management.

View

Effective communication skills
Demonstrated ability to liaise with diverse stakeholders.

View

Customer-facing experience
1-3 years in a customer support or service role.

View

Proficiency in Microsoft Office
Experience using Microsoft Office for reporting and documentation.

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