NSW Health
Central Admissions Officer
JuniorMid levelFull-timeHybridQueensland, AustraliaAdministrationCustomer service and supportPeople and culturePosted 2 days ago
About the job
As a Central Admissions Officer at Bolton Clarke, you will play a vital role in providing exceptional customer service and ensuring a seamless admissions experience. Your work will directly impact the lives of older Australians, helping them live independently and positively. The team values collaboration and support, creating an environment where everyone can thrive and make a difference.
You'll be responsible for
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Providing customer service
Providing exceptional customer service, ensuring timely and accurate processing of agreements and contracts.📥
Managing admissions
Managing new admissions and customer requests in the Customer Relationship Management (CRM) and Resident Management System (Epicor) to ensure accuracy and efficiency.⚖️
Maintaining compliance
Staying informed on legislative changes, organisational policies, and industry regulations to ensure compliance and best practices.What we're looking for
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Customer service experience
Minimum 1 year of experience in a similar role.View fit
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Attention to detail
Strong ability to identify errors and omissions.View fit
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Experience with CRM systems
Proficient in CRM and Resident Management Systems.View fit
View more
