Change Analyst - Client Onboarding
About the job
The job is about being a Product Analyst within the Client Fulfilment team at Macquarie, where you will design and deliver a client-centric onboarding platform. This position is crucial for ensuring that clients receive exceptional service and support while fostering trusted relationships. The team thrives on collaboration and innovation, empowering every member to contribute ideas and drive outcomes.
You'll be responsible for
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Designing and delivering onboarding platform
At the forefront of designing, building, and delivering a scalable, innovative, and client-centric onboarding platform that supports growth across multiple lines of business and global markets🌐
Collaborating with stakeholders
Engaging with stakeholders across CGM business divisions, Technology, Financial Crime Risk, Client Services, and external vendors to deliver a best-in-class onboarding solution📋
Translating policy requirements
Skilled in translating complex policy requirements into clear business and functional requirements and controlsKey criteria
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5+ years of product or business analyst experience
Experience in client onboarding or lifecycle management is essential.View
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Ability to translate complex requirements
Skilled in converting policy into clear business and functional needs.View
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End-to-end implementation experience
Proven track record in delivering solutions from design to adoption.View
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