The Claims Management Consultant is a vital position responsible for leading and managing a diverse portfolio of complex workers’ compensation claims. This job plays a crucial role in ensuring timely, accurate, and cost-effective claims management while driving early and sustainable return-to-work outcomes. The team values collaboration, continuous improvement, and building strong relationships to enhance the overall claims management process.
You'll be responsible for
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Managing claims
Leading and managing a portfolio of complex workers’ compensation claims in accordance with NSW Workers Compensation legislation and SIRA guidelines.👩🏫
Coaching and mentoring
Providing expert coaching on workers’ compensation and effective claims management while mentoring internal stakeholders and managers to build capability and enhance knowledge.🤗
Building relationships
Building and maintaining strong relationships with injured workers, people leaders, medical professionals, legal representatives, and internal teams.