Claims Portfolio Manager
About the job
The Claims Portfolio Manager plays a pivotal role in strengthening the integrity and performance of TAL’s claims portfolio. This job is all about ensuring fair, timely, and trusted outcomes for customers, directly impacting the lives of over 5 million Australians. The team thrives on collaboration, innovation, and a commitment to doing the right thing, making a meaningful difference in the insurance industry.
You'll be responsible for
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Enhancing portfolio insights
Enhance portfolio insights by evolving claims data, controls and visualisations to clearly highlight portfolio health and risks.⏳
Driving timely claim outcomes
Drive timely claim outcomes by optimising tracking of claim activity, milestones and pipeline management.💡
Improving decision quality
Improve decision quality by reviewing complex or sub-optimal claims and providing expert strategic guidance.Key criteria
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Claims management experience (3+ years)
Solid background in Life Insurance claims management is essential.View
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Data-driven decision making
Ability to translate data insights into practical improvements.View
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Analytical judgment
Proven skills in identifying risks and solving problems.View
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