Carbiz4 jobs

Claims & Recoveries Officer

JuniorMid levelFull-timeOfficeMascot NSW 2020, AustraliaPosted 2 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Claims & Recoveries Officer position at NDRA offers an exciting opportunity to manage a portfolio of debt recovery matters for external clients. This role is crucial in ensuring compliance and maintaining strong client relationships while overseeing the full recovery lifecycle. The team thrives in a supportive and high-performing environment, focusing on collaboration and professional growth.

Meet the team

About the company

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You'll be responsible for

📂

Managing debt recovery matters

Overseeing a portfolio of debt recovery matters from initiation through to resolution, ensuring compliance and client satisfaction.
📞

Liaising with clients

Communicating with external clients, including rental companies and smash/collision repairers, to obtain documentation and provide updates.
💼

Negotiating settlements

Negotiating outcomes with insurers and third parties to achieve the best possible results for clients.

Key criteria

📞

Phone-based negotiation skills

Proven experience negotiating outcomes over the phone.

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📂

Claims management experience

Demonstrated experience managing debt recovery or claims processes.

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🖥️

Tech-savvy skills

Solid administrative and computer skills for efficient task management.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Phone-based negotiation skills
Proven experience negotiating outcomes over the phone.

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Claims management experience
Demonstrated experience managing debt recovery or claims processes.

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Tech-savvy skills
Solid administrative and computer skills for efficient task management.

View

Attention to detail
High attention to detail in managing documentation and records.

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