Findex48 jobs

Client Associate

JuniorMid levelFull-timeOfficeTownsville City QLD 4810, AustraliaPosted 2 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Client Associate at Findex, you will take the lead in delivering exceptional client experiences by coordinating teams and building strong relationships. This job is crucial in driving seamless service delivery while supporting a high-performing Client Services team. The team thrives on collaboration and is dedicated to continuous growth and development.

You'll be responsible for

📞

Acting as the first point of contact

Building strong relationships with a portfolio of clients and ensuring responsive, high-quality service.
📊

Leading and coordinating the Client Services team

Aligning workflow priorities with client needs and team performance goals to drive seamless service delivery.
⚙️

Driving key operational activities

Managing client onboarding, work in progress (WIP), billing hygiene, and workflow management.

Key criteria

🤝

Client service experience

Proven experience in client service or relationship management roles.

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📅

Organisational skills

Demonstrated ability to manage multiple priorities effectively.

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👥

Leadership experience

Previous experience leading or coordinating teams with mentorship.

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View more

Meet the team

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4 criteria for this job
Client service experience
Proven experience in client service or relationship management roles.

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Organisational skills
Demonstrated ability to manage multiple priorities effectively.

View

Leadership experience
Previous experience leading or coordinating teams with mentorship.

View

Communication skills
Excellent communication skills engaging clients and stakeholders.

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