Findex45 jobs

Client Associate

JuniorMid levelFull-timeOfficeTownsville City QLD 4810, AustraliaPosted 4 days agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

As a Client Associate at Findex, you will take the lead in delivering exceptional client experiences by coordinating teams and building strong relationships. This job is pivotal in driving seamless service delivery while supporting a high-performing Client Services team. Findex fosters a collaborative and supportive environment, where your contributions will truly make a difference.

Meet the team

About the company

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You'll be responsible for

📞

Acting as the first point of contact

Building strong relationships with a portfolio of clients and ensuring responsive, high-quality service delivery.
🏆

Leading the Client Services team

Coordinating workflow priorities to align with client needs and team performance goals.
⚙️

Driving operational activities

Managing client onboarding, work in progress (WIP), billing hygiene, and workflow management to enhance efficiency.

Key criteria

🤝

Client service experience

Proven experience in client service or relationship management roles.

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📅

Organisational skills

Demonstrated ability to manage multiple priorities effectively.

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👥

Leadership experience

Previous experience leading or coordinating teams with mentorship.

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A meaningful career starts with a match

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5 criteria for this job
Client service experience
Proven experience in client service or relationship management roles.

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Organisational skills
Demonstrated ability to manage multiple priorities effectively.

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Leadership experience
Previous experience leading or coordinating teams with mentorship.

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Communication skills
Excellent communication skills engaging clients and stakeholders.

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Attention to detail
Proactive mindset with strong attention to detail in tasks.

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