MUFG Pension & Market Services3 followers7 jobs

Client Delivery Manager

Mid levelSeniorFull-timeHybrid727 Collins St, Docklands VIC 3008, AustraliaPosted 3 hours agoVerified 17 hours ago
Pending fitX of Y criteria met

About the job

This job is about being a Client Delivery Manager at MUFG Pension & Market Services, where you will manage and grow relationships with superannuation fund clients. Your impact will be significant as you ensure exceptional service delivery and strategic outcomes, partnering with stakeholders to meet client expectations. The team thrives on collaboration and values diverse perspectives, creating an inclusive environment where everyone can excel.

You'll be responsible for

🤝

Managing client relationships

Manage and strengthen relationships with a superannuation fund client, acting as the primary point of contact.
🔗

Partnering with clients

Partner closely with clients to understand strategic priorities and ensure service delivery aligns with their business objectives.
📋

Leading client governance activities

Lead client governance activities, including executive stakeholder meetings, board and committee forums, service reviews, and strategic discussions.

Key criteria

🤝

Client relationship management experience

Significant experience managing complex client relationships in financial services.

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📊

Stakeholder management skills

Proven ability to engage confidently with executives and senior decision-makers.

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🛠️

Governance and compliance knowledge

Experience navigating governance, risk, and regulatory environments effectively.

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View more

Meet the team

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5 criteria for this job
Client relationship management experience
Significant experience managing complex client relationships in financial services.

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Stakeholder management skills
Proven ability to engage confidently with executives and senior decision-makers.

View

Governance and compliance knowledge
Experience navigating governance, risk, and regulatory environments effectively.

View

People leadership experience
Demonstrated success in coaching and developing high-performing teams.

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Commercial acumen
Strong problem-solving capability focused on achieving client outcomes.

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