About the job
As a Client File Redaction Specialist at The Salvation Army, you will play a vital role in managing client records and ensuring compliance with privacy obligations. Your work will directly support women and children impacted by family violence, contributing to their safety and recovery journey. The team values collaboration and flexibility, providing a supportive environment where you can make a meaningful impact.
You'll be responsible for
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Managing and coordinating requests for client information
Ensuring timely triage, tracking, and resolution of requests within required timeframes.🔍
Reviewing sensitive client files
Identifying information requiring redaction in line with privacy legislation and organisational policies.🗂️
Preparing accurate redacted and non-redacted records
Maintaining comprehensive audit trails throughout the process for legal and information disclosure purposes.Key criteria
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Client information management experience
Experience managing and coordinating client information requests.View
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Attention to detail
Proven ability to maintain accurate records and confidentiality.View
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Proficiency in Microsoft 365
Experience using Word, Excel, and databases effectively.View