Client Liaison/Team Leader
About the job
This job is about being a passionate and skilled Client Liaison/Team Leader who makes a meaningful impact in the lives of clients. Engaging in client relationship management and packaged care case management is essential for supporting the delivery of community services. The team thrives on collaboration, trust, and a commitment to providing exceptional care.
You'll be responsible for
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Engaging with clients
Providing the first point of significant contact for clients to build trust and confidence in Anglicare.🏡
Conducting home visits
Undertaking home visits to deliver consumer induction and gather information to understand client needs and preferences.📝
Implementing care plans
Ensuring client agreements remain relevant and current in line with Anglicare requirements for home and disability package guidelines.Key criteria
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Client relationship management proficiency
Demonstrated ability to build trust and rapport with clients.View
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Case management skills
Experience in assessment, support planning, and advocacy.View
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Community services experience
Understanding of community care needs and systems.View
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