Aware Super6 followers2 jobs

Client Service Officer, Gosford

JuniorMid levelContractHybridGosford NSW 2250, AustraliaPosted 6 months agoVerified 22 hours ago
Pending fitX of Y criteria met

About the job

This job is about being the face of Aware Super, providing exceptional service to members and clients. The impact of this role is significant as it supports the financial well-being of over 1.1 million members. The team values collaboration and flexibility, ensuring a supportive environment for personal and professional growth.

You'll be responsible for

📞

Providing exceptional client service

Acting as the first point of contact for clients and ensuring their inquiries are addressed promptly and effectively.
🗂️

Completing administrative tasks

Handling daily administration and data entry tasks accurately and on time.
📅

Supporting Financial Planners

Assisting with Record of Advice (ROAs) and managing diaries for client appointments.

Key criteria

📞

Excellent communication skills

Demonstrated ability to engage with clients effectively.

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🔍

Strong attention to detail

Proven capability in ensuring accuracy in administrative tasks.

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🤝

Client service experience

Experience assisting clients with inquiries and support.

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View more

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5 criteria for this job
Excellent communication skills
Demonstrated ability to engage with clients effectively.

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Strong attention to detail
Proven capability in ensuring accuracy in administrative tasks.

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Client service experience
Experience assisting clients with inquiries and support.

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Proactive problem-solving skills
Ability to identify and address client needs efficiently.

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Administrative support experience
Experience managing schedules and documentation for financial planners.

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