Anglicare Southern Queensland4 followers130 jobs

Client Services Advisor

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPosted 3 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Client Service Advisor job at Anglicare Southern Queensland is all about making a meaningful impact in the lives of Queenslanders. By providing exceptional customer service in a busy call centre, you will be the first point of contact for clients, ensuring they receive the support they need. The team values flexibility, collaboration, and a commitment to dignity and respect for all clients.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📞

Acting as the first point of contact

Serve as the initial point of contact for elderly and vulnerable clients, providing support and information.
🤝

Liaising with stakeholders

Communicate with medical centres, hospitals, and other stakeholders to coordinate in-home support services.
🔗

Connecting clients with services

Assist clients in accessing services such as personal care and domestic support, ensuring their needs are met.

Key criteria

📞

Call centre experience

Demonstrated experience in a high-volume call centre environment.

View

🤝

Customer service skills

Proven ability to build rapport and provide exceptional service.

View

💻

Microsoft Office proficiency

Intermediate skills in Microsoft Office and accurate data entry.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Call centre experience
Demonstrated experience in a high-volume call centre environment.

View

Customer service skills
Proven ability to build rapport and provide exceptional service.

View

Microsoft Office proficiency
Intermediate skills in Microsoft Office and accurate data entry.

View

Client confidentiality commitment
Dedicated to maintaining privacy and professional boundaries.

View

Time management skills
Experience managing time and workflow with minimal supervision.

View

Similar jobs

View all
Kieser Australia
Kieser Australia
Client AdvisorMosman, NSW · Part-time
The Client Advisor position at Kieser is all about making a positive impact on clients' lives. As the first point of contact, you will play a crucial role in welcoming clients and ensuring they have a seamless experience. The team values collaboration and a fun culture, making it an exciting opportunity to grow in the health industry.
The Salvation Army Australia
The Salvation Army Australia
Client Services CoordinatorSt Kilda, VIC · Part-time
The Client Services Coordinator is a vital part of The Salvation Army's Youth Services team, focusing on supporting vulnerable young people and their families. This job plays a crucial role in providing safe accommodation, holistic case management, and community outreach programs. The team thrives on collaboration, compassion, and a commitment to making a positive impact in the community.
CMC Markets ANZ
CMC Markets ANZ
Client Services RepresentativeSydney, NSW · Full-time
As a Client Services Representative at CMC Markets, you will play a crucial role in maintaining our award-winning customer satisfaction streak. This job offers an exciting opportunity to grow personally and professionally in the fast-paced fintech industry. Join a vibrant team in Chatswood, where collaboration and continuous learning are at the heart of our culture.
Estia Health
Estia Health
Client Services Officer | Mount CoolumQLD · Full-time
At Estia Health, the job is about being the first point of contact for families seeking Aged Care services. This role is crucial in assisting residents and their families, making a meaningful impact in their lives. The team thrives on collaboration, warmth, and a shared purpose to enrich the lives of residents.