Cerebral Palsy Alliance52 jobs

Client Services Consultant

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Client Services Consultant, you'll play a crucial role in managing client relationships and supporting customer service functions. This job is all about connecting clients with the right services and ensuring seamless engagement. The team values collaboration and is committed to creating a supportive environment where everyone can thrive.

Meet the team

About the company

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You'll be responsible for

🤗

Client relationship management

Build and maintain strong relationships with clients, ensuring their needs are met efficiently.
🔗

Service coordination

Connect clients with appropriate services and supports, managing their journey from start to finish.
📅

Customer service support

Handle incoming calls, schedule appointments, and resolve day-to-day service delivery queries.

Key criteria

🤝

Client relationship management experience

Proven experience building and maintaining strong client relationships.

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📞

Customer service background

Demonstrated experience in customer service or call centre environments.

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🗂️

Strong organisational skills

Experience prioritising tasks effectively to meet KPIs.

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A meaningful career starts with a match

Get started
Apply on Cerebral Palsy Alliance
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4 criteria for this job
Client relationship management experience
Proven experience building and maintaining strong client relationships.

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Customer service background
Demonstrated experience in customer service or call centre environments.

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Strong organisational skills
Experience prioritising tasks effectively to meet KPIs.

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Technical proficiency
Proficient in Microsoft Suite and familiar with CRM systems.

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