About the job
The Client Services Officer position is an exciting opportunity to join the Accounting & Tax team in Canberra. This pivotal job focuses on delivering exceptional client service support while managing various administrative tasks. The team thrives in a supportive and collaborative environment, valuing innovation and teamwork.
You'll be responsible for
📞
Welcoming clients and managing calls
Welcoming clients and managing incoming calls, responding to enquiries and coordinating appointments to ensure seamless service delivery.🤝
Liaising with advisors and team members
Liaising with advisors, partners, and team members to support efficient and high-quality client outcomes.🗂️
Managing administrative tasks
Managing a broad range of administrative tasks, including lodging tax returns, handling ATO correspondence, and coordinating office supplies.Key criteria
📞
Client-facing experience
Demonstrated experience in a client-facing role, preferably in financial services.View
📝
Communication skills
Excellent written and verbal communication skills for effective client interaction.View
⏳
Multitasking ability
Strong multitasking and time management skills to handle diverse tasks efficiently.View
View more
