About the job
At Estia Health, being part of a community dedicated to enriching lives is at the heart of what we do. As the first point of contact for families seeking Aged Care services, you will play a vital role in assisting residents and their families on their journey into residential Aged Care. The team thrives on collaboration and a shared purpose, ensuring that everyone feels valued and supported.
You'll be responsible for
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Assisting families
Assisting residents and their families in their journey into residential Aged Care.🗂️
Maintaining records
Keeping on top of paperwork – record keeping, filing, etc.📞
Conducting outreach
Conducting cold calls and securing new referral sources.Key criteria
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Customer service experience
Demonstrated experience providing friendly service to clients.View
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Record keeping skills
Proven ability to manage paperwork and maintain accurate records.View
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Sales experience
Experience in sales with strong negotiation skills and customer service.View
