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Client Services Officer

JuniorMid levelFull-timeHybridTownsville City QLD 4810, AustraliaPosted 5 days agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

This job is about joining the SMSF team as a Client Services Officer in Townsville, where proactive and enthusiastic individuals can shine. The impact of this job is significant, as it involves managing essential administrative tasks that support clients in their financial journey. The team values collaboration and innovation, creating a positive work culture that fosters growth and development.

You'll be responsible for

📋

Managing administrative tasks

Taking charge of diverse administrative tasks, from lodging tax returns to managing ATO correspondence and preparing financial packages.
📑

Attending to ASIC requirements

Attending to ASIC requirements, along with new entity establishments and processing orders for legal documents associated with SMSFs.
🌟

Delivering exceptional client service

Communicating with advisors, partners, and corporate staff, delivering exceptional client service while managing invoicing and WIP.

Key criteria

💻

Microsoft Suite proficiency

Demonstrated proficiency using Microsoft Suite for administrative tasks.

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📞

Customer service expertise

Experience delivering exceptional client service over the phone.

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📝

Strong communication skills

Excellent written and verbal communication abilities for effective interactions.

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Meet the team

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3 criteria for this job
Microsoft Suite proficiency
Demonstrated proficiency using Microsoft Suite for administrative tasks.

View

Customer service expertise
Experience delivering exceptional client service over the phone.

View

Strong communication skills
Excellent written and verbal communication abilities for effective interactions.

View

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