Estia Health
2 interested220 jobs

Client Services Officer | Pacific Paradise

JuniorMid levelFull-timeHybridPacific Paradise QLD, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Estia Health is more than just a workplace; it’s a vibrant community dedicated to enriching lives and making a difference in aged care. As a key team member, you will play a vital role in assisting families on their journey into residential aged care, ensuring they feel supported and welcomed. The team thrives on collaboration and a shared purpose, making a positive impact on the lives of residents and their families.

You'll be responsible for

🤝

Assisting families

As first point of contact for families seeking Aged Care services, you will assist residents and their families in their journey into residential Aged Care.
🏡

Showcasing the home

Enjoys showcasing our home to future residents and their families.
📞

Conducting cold calls

Has the ability to conduct cold calls and secure new referral sources.

Key criteria

🤝

Customer service experience

Demonstrated experience providing friendly service to clients.

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📞

Sales and negotiation skills

Proven success in sales with strong negotiation abilities.

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📋

Record keeping proficiency

Experience managing paperwork and maintaining accurate records.

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View more

Meet the team

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4 criteria for this job
Customer service experience
Demonstrated experience providing friendly service to clients.

View

Sales and negotiation skills
Proven success in sales with strong negotiation abilities.

View

Record keeping proficiency
Experience managing paperwork and maintaining accurate records.

View

Knowledge of aged care
Understanding of aged care services, fees, and funding options.

View

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