CMC Markets ANZ
1 interested5 jobs

Client Services Representative - Analyst

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

As a Client Services Representative at CMC Markets, you will play a crucial role in maintaining our award-winning customer satisfaction. This job offers an exciting opportunity to grow personally and professionally in the fintech industry, while being part of a vibrant team in Chatswood. With comprehensive training and a supportive environment, you will thrive as you contribute to our mission of providing the ultimate trading experience.

You'll be responsible for

📞

Responding to client queries

Being the voice of CMC Markets, responding to client queries via phone, email, live chat, and messaging.
🌈

Delivering exceptional service

Acting as a brand ambassador, delivering exceptional service that keeps clients coming back.
🚀

Enhancing client experience

Identifying opportunities to enhance the client experience, contributing to our industry-leading reputation.

Key criteria

📞

Customer service experience

Demonstrated experience in a client-facing role.

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💬

Bilingual communication skills

Proficient in English and Mandarin, both written and verbal.

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⚡

Adaptability in fast-paced environments

Experience thriving in high-volume call centre settings.

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View more

Meet the team

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A meaningful career starts with a match

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4 criteria for this job
Customer service experience
Demonstrated experience in a client-facing role.

View

Bilingual communication skills
Proficient in English and Mandarin, both written and verbal.

View

Adaptability in fast-paced environments
Experience thriving in high-volume call centre settings.

View

Passion for financial services
Demonstrated enthusiasm for the fintech industry and trading.

View

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