Client Services Representative - MVSC Glen Waverly
About the job
This job is about joining a supportive and collaborative team at Melbourne Veterinary Specialist Centre as a Casual and Part-Time Client Services Team Member. You'll play a vital role in creating a welcoming environment for clients and visitors while providing exceptional customer service. The team values a positive culture, where hard work is balanced with enjoyment, making it a great fit for those who thrive in a busy environment.
You'll be responsible for
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Welcoming clients and visitors
Being one of the first points of contact, you'll create a warm and inviting atmosphere for clients and visitors.🌟
Providing exceptional customer service
Delivering outstanding service to clients and referring veterinarians is key to ensuring a positive experience.📞
Managing a busy phone system
Handling incoming calls efficiently while juggling other tasks is a vital part of the job.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Appointment scheduling skills
Proven ability to manage and schedule appointments effectively.View
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Computer proficiency
Experience using computer systems for administrative tasks.View
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