Greencross Pet Wellness Company
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Client Services Representative - MVSC Glen Waverly

JuniorPart-timeHybridMelbourne VIC, AustraliaPosted 4 months agoVerified 4 months ago
Pending fitX of Y criteria met

About the job

This job is about joining a supportive and collaborative team at Melbourne Veterinary Specialist Centre as a Casual and Part-Time Client Services Team Member. You'll play a vital role in creating a welcoming environment for clients and visitors while providing exceptional customer service. The team values a positive culture, where hard work is balanced with enjoyment, making it a great fit for those who thrive in a busy environment.

You'll be responsible for

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Welcoming clients and visitors

Being one of the first points of contact, you'll create a warm and inviting atmosphere for clients and visitors.
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Providing exceptional customer service

Delivering outstanding service to clients and referring veterinarians is key to ensuring a positive experience.
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Managing a busy phone system

Handling incoming calls efficiently while juggling other tasks is a vital part of the job.

Key criteria

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Customer service experience

Demonstrated experience in delivering exceptional customer service.

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Appointment scheduling skills

Proven ability to manage and schedule appointments effectively.

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Computer proficiency

Experience using computer systems for administrative tasks.

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Meet the team

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4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Appointment scheduling skills
Proven ability to manage and schedule appointments effectively.

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Computer proficiency
Experience using computer systems for administrative tasks.

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Administrative background
Previous experience in reception or administrative roles.

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