Gartner
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Client Success Partner

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 day agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job is about ensuring every Gartner client receives exceptional value through a Client for Life philosophy. By understanding client priorities and challenges, individuals in this position play a crucial role in fostering client satisfaction and retention. The team thrives in a collaborative environment, where diverse perspectives are valued and everyone works together to deliver outstanding results.

You'll be responsible for

🌐

Building relationships

Developing and managing relationships with Senior C-levels in IT practices to ensure client success.
💼

Introducing services

Presenting Gartner services to new clients and communicating their value to decision makers.
📞

Facilitating engagements

Conducting client calls to understand priorities and recommend actions that drive value.

Key criteria

📈

Client relationship management experience

Proven experience building relationships with Senior C-levels.

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🗣️

Strong communication skills

Demonstrated ability to communicate value effectively to clients.

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🔍

Critical thinking skills

Experience analyzing client needs to recommend actionable solutions.

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View more

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5 criteria for this job
Client relationship management experience
Proven experience building relationships with Senior C-levels.

View

Strong communication skills
Demonstrated ability to communicate value effectively to clients.

View

Critical thinking skills
Experience analyzing client needs to recommend actionable solutions.

View

Collaboration experience
Proven track record of working with diverse teams to achieve goals.

View

Relevant degree
Bachelor’s or Master’s degree preferred for this role.

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