Clinical Services
About the job
The Ward Clerk position offers an exciting opportunity to join a dedicated team in Nhill, Iona, working part-time to support the efficient functioning of the Health Service. This role is vital in providing excellent customer service and ensuring that all administrative processes run smoothly. The team values collaboration and professionalism, creating a caring environment for both staff and residents.
You'll be responsible for
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Providing frontline reception
Act as the first point of contact for clients and visitors, ensuring a welcoming environment.🗂️
Assisting with administrative tasks
Support the Nurse Unit Manager in maintaining efficient administration processes.❓
Managing enquiries
Handle questions and concerns from clients, families, and community members with care and professionalism.Key criteria
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Effective communication skills
Demonstrated ability to communicate clearly with clients and staff.View
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Organisational skills
Experience managing multiple tasks in a time-sensitive environment.View
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Customer service skills
Proven ability to provide high-quality service to residents and families.View
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