Community Engagement & Service Impact Lead
About the job
This job is about leading community engagement and service evaluation at Melton City Council, a forward-thinking local government dedicated to innovation and inclusion. The role plays a vital part in shaping a vibrant, sustainable future for residents by using data and insights to improve services. The team values collaboration and is committed to creating a supportive environment where everyone can thrive.
You'll be responsible for
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Leading community engagement
Overseeing Council’s community and stakeholder engagement and service evaluation approach, ensuring alignment with relevant policies and best practices.🛠️
Developing engagement toolkits
Creating and maintaining toolkits, guidelines, and methods to drive consistent, high-quality engagement practices across the organisation.👥
Advising senior leaders
Influencing and advising senior leaders and project teams to ensure community voices shape decisions and service design.Key criteria
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Community engagement experience
Demonstrated experience in community engagement and consultation practices.View
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Service evaluation skills
Proven skills in evaluating services and translating feedback into insights.View
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Relationship management expertise
Exceptional ability to manage and influence relationships with stakeholders.View
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