An exciting opportunity awaits at Seed Heritage as they continue to grow and expand their retail network. As a Concession Supervisor at Myer Townsville Concession Pads, you will lead a passionate team, driving engagement and fostering a high-performing team culture. Delivering an elevated customer experience is key, as you demonstrate a sophisticated approach to sales, product knowledge, and building long-lasting relationships.
You'll be responsible for
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Driving a customer-focused culture
Creating a memorable and seamless experience with every interaction.🤝
Empowering the team
Providing ongoing training, mentoring, and collaboration to enhance team performance.📈
Motivating the team
Encouraging the team to meet sales targets and business key performance indicators while managing operational excellence.Skills you'll need
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Leadership
Experience in supervising teams of up to 5 staff, with the ability to motivate and mentor.💼
Commercial acumen
Demonstrated ability to drive sales, manage wage targets, and meet shrinkage KPIs in line with budgets.🤗
Customer service
Ability to build and maintain customer relationships by delivering exceptional service.View more