About the job
The Conductor job at V/Line is all about connecting Victorians through safe and reliable transport. This opportunity allows you to be an integral part of a team that values customer service and safety while providing essential travel services. V/Line fosters a collaborative and dynamic work environment, ensuring every team member feels supported and valued.
You'll be responsible for
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Ensuring passenger safety
Being primarily responsible for the safety of all passengers onboard the train, maintaining constant communication with the driver.🎟️
Assisting with ticketing and fare checking
Helping passengers with ticketing, fare checking, and luggage handling to enhance their travel experience.⚠️
Managing service disruptions
Working through service disruptions and emergency situations with calm professionalism to ensure passenger safety and satisfaction.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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24/7 rotating roster availability
Ability to work flexible hours, including nights and weekends.View
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Attention to detail
Strong skills in identifying and resolving issues effectively.View
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