V/Line2 followers13 jobs

Conductor - Wyndham Vale

JuniorFull-timeOfficeMelbourne VIC, AustraliaTransportationCustomer servicePosted 2 weeks ago
Pending fitX of Y criteria met

About the job

The Conductor job at V/Line is all about connecting Victorians through safe and reliable transport. This opportunity allows you to be an integral part of a team that values customer service and safety while providing essential travel services. V/Line fosters a collaborative and dynamic work environment, ensuring every team member feels supported and valued.

You'll be responsible for

🚆

Ensuring passenger safety

Being primarily responsible for the safety of all passengers onboard the train, maintaining constant communication with the driver.
🎟️

Assisting with ticketing and fare checking

Helping passengers with ticketing, fare checking, and luggage handling to enhance their travel experience.
⚠️

Managing service disruptions

Working through service disruptions and emergency situations with calm professionalism to ensure passenger safety and satisfaction.

Key criteria

🚆

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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🕒

24/7 rotating roster availability

Ability to work flexible hours, including nights and weekends.

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🔍

Attention to detail

Strong skills in identifying and resolving issues effectively.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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24/7 rotating roster availability
Ability to work flexible hours, including nights and weekends.

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Attention to detail
Strong skills in identifying and resolving issues effectively.

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Valid driver’s licence
Possession of a current driver’s licence for operational duties.

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Completion of Year 10 or equivalent
Educational background meeting minimum requirements for the job.

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