The Implementation Consultant – IDAM at CyberCX is a fantastic opportunity for a motivated professional passionate about enhancing security and streamlining identity governance. This role is crucial in implementing and testing technical functionality while building strong customer relationships. CyberCX fosters a collaborative environment where team members work together to deliver world-class cyber expertise.
You'll be responsible for
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Engaging with customers
Providing security solutions, recommendations, and managed services for multiple engagements.🔍
Analyzing and enhancing IDAM processes
Supporting complex use cases and ensuring system efficiency through continuous improvement.⚙️
Troubleshooting and resolving issues
Successfully triaging customer system requests and providing on-call support for identity and access management issues.Skills you'll need
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Identity and Access Management (IAM) solutions
Hands-on implementation experience with leading IGA solutions such as Sailpoint IIQ, Sailpoint IDN, OneIdentity, Saviynt, and Okta.🤝
Customer engagement and communication skills
Excellent skills to build credibility with customers and internal teams, ensuring effective communication and relationship management.🧩
Analytical and problem-solving skills
Strong ability to analyze complex operational problems and build sustainable, scalable solutions and processes.View more