Uber86 followers28 jobs

Consumer Strategy and Operations Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 5 days agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Consumer Strategy and Operations Manager at Uber Eats Australia and New Zealand plays a crucial role in driving growth across the Eats XLOB workstream. This position focuses on connecting Mobility and Delivery businesses to enhance cross-platform adoption and deepen understanding of multi-product consumers. The team thrives on collaboration and innovation, continuously evolving strategies to create a delightful consumer experience.

Meet the team

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You'll be responsible for

🚀

Owning the Eats XLOB workstream

Act as the primary champion for cross-platform growth initiatives, ensuring alignment with Mobility counterparts and driving execution end-to-end.
📊

Identifying and sizing XLOB growth opportunities

Use data to understand how consumers move (or don't move) between Eats and Rides. Map the cross-platform journey, identify conversion gaps, and quantify the incremental value of multi-product adoption.
💼

Driving strategic recommendations to leadership

Translate complex cross-platform data into clear, actionable strategies. Build business cases for investment in XLOB initiatives and secure buy-in from senior stakeholders across both lines of business.

Key criteria

📊

Data-driven decision-making

Experience using data insights to solve complex problems.

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🧠

Strategic thinking

Proven ability to develop and execute strategies in dynamic environments.

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🔍

Attention to detail

Demonstrated meticulousness in handling large data sets and analysis.

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5 criteria for this job
Data-driven decision-making
Experience using data insights to solve complex problems.

View

Strategic thinking
Proven ability to develop and execute strategies in dynamic environments.

View

Attention to detail
Demonstrated meticulousness in handling large data sets and analysis.

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Strong communication skills
Experience crafting compelling business cases for senior stakeholders.

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Adaptability and innovation
Proven track record of thriving in fast-paced, changing environments.

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