About the job
The Consumer Strategy and Operations Manager at Uber Eats Australia and New Zealand plays a crucial role in driving growth across the Eats XLOB workstream. This position focuses on connecting Mobility and Delivery businesses to enhance cross-platform adoption and deepen understanding of multi-product consumers. The team thrives on collaboration and innovation, continuously evolving strategies to create a delightful consumer experience.
You'll be responsible for
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Owning the Eats XLOB workstream
Act as the primary champion for cross-platform growth initiatives, ensuring alignment with Mobility counterparts and driving execution end-to-end.📊
Identifying and sizing XLOB growth opportunities
Use data to understand how consumers move (or don't move) between Eats and Rides. Map the cross-platform journey, identify conversion gaps, and quantify the incremental value of multi-product adoption.💼
Driving strategic recommendations to leadership
Translate complex cross-platform data into clear, actionable strategies. Build business cases for investment in XLOB initiatives and secure buy-in from senior stakeholders across both lines of business.Key criteria
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Data-driven decision-making
Experience using data insights to solve complex problems.View
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Strategic thinking
Proven ability to develop and execute strategies in dynamic environments.View
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Attention to detail
Demonstrated meticulousness in handling large data sets and analysis.View
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