Navitas39 jobs

Copy of International Course Advisor

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The International Course Advisor position at Navitas is all about supporting international students on their educational journey. This job plays a vital role in helping students navigate their options and enroll in the right courses for their future. The team thrives on collaboration and is dedicated to creating a seamless, student-first experience from inquiry to enrollment.

You'll be responsible for

📞

Connecting with future students

Engaging international student enquiries primarily over the phone, email, and web platforms to support their decision-making journey.
📚

Delivering course guidance

Providing accurate and relevant information on programs, entry requirements, visa implications, and support services.
📊

Pipeline management

Managing a portfolio of prospective students using CRM tools, progressing leads through the enrolment funnel.

Key criteria

📞

Sales or customer service experience

Demonstrated experience in international education or high-volume enquiries.

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🗣️

Strong communication skills

Proven ability to build trust and rapport quickly over the phone.

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💻

CRM know-how

Experience using Salesforce or similar platforms for tracking leads.

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Meet the team

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5 criteria for this job
Sales or customer service experience
Demonstrated experience in international education or high-volume enquiries.

View

Strong communication skills
Proven ability to build trust and rapport quickly over the phone.

View

CRM know-how
Experience using Salesforce or similar platforms for tracking leads.

View

Cultural sensitivity
Understanding of the international student journey and diverse backgrounds.

View

Resilience and drive
Ability to manage multiple priorities with a positive attitude.

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