Navitas27 jobs

Copy of International Course Advisor

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The International Course Advisor position at Navitas is all about supporting international students on their educational journey. This job plays a vital role in helping students navigate their options and enroll in the right courses for their future. The team thrives on collaboration and is dedicated to creating a seamless, student-first experience from inquiry to enrollment.

You'll be responsible for

📞

Connecting with future students

Engaging international student enquiries primarily over the phone, email, and web platforms to support their decision-making journey.
📚

Delivering course guidance

Providing accurate and relevant information on programs, entry requirements, visa implications, and support services.
📊

Pipeline management

Managing a portfolio of prospective students using CRM tools, progressing leads through the enrolment funnel.

Key criteria

📞

Sales or customer service experience

Demonstrated experience in international education or high-volume enquiries.

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🗣️

Strong communication skills

Proven ability to build trust and rapport quickly over the phone.

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💻

CRM know-how

Experience using Salesforce or similar platforms for tracking leads.

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Meet the team

About the company

Apply on Navitas
You'll apply on an external website
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5 criteria for this job
Sales or customer service experience
Demonstrated experience in international education or high-volume enquiries.

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Strong communication skills
Proven ability to build trust and rapport quickly over the phone.

View

CRM know-how
Experience using Salesforce or similar platforms for tracking leads.

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Cultural sensitivity
Understanding of the international student journey and diverse backgrounds.

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Resilience and drive
Ability to manage multiple priorities with a positive attitude.

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