About the job
As an Account Manager, you’ll act as the custodian of your own client portfolio composed of enterprise organisations across a diverse range of industries. You will act as a bridge between our clients and the broader Streem team, offering operational support, expertise and platform training whilst being an internal advocate of your client’s experience.
You'll be responsible for
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Setting up and managing enterprise accounts
You will customise and oversee client accounts, including creating and maintaining keyword searches, ensuring clients get the most out of Streem's platform.🤝
Building strong client relationships
Regular contact and strategic reviews will be key as you maintain strong relationships with clients, providing them with training sessions both virtually and face-to-face.📰
Monitoring the Australian media landscape
Proactively keeping an eye on media trends and events will help ensure clients stay ahead of the news cycle, while also keeping internal teams informed.Key criteria
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2-3 years of account management experience
Experience managing client portfolios in a fast-paced environment.View
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Strong client relationship and communication skills
Proven ability to build and maintain client relationships.View
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Media monitoring expertise
Knowledge of media trends and ability to analyse coverage.View
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