Streem
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Corporate Account Manager

JuniorFull-timeHybridSurry Hills NSW 2010, AustraliaPosted 5 months ago
Pending fitX of Y criteria met

About the job

As an Account Manager, you’ll act as the custodian of your own client portfolio composed of enterprise organisations across a diverse range of industries. You will act as a bridge between our clients and the broader Streem team, offering operational support, expertise and platform training whilst being an internal advocate of your client’s experience.

You'll be responsible for

🔧

Setting up and managing enterprise accounts

You will customise and oversee client accounts, including creating and maintaining keyword searches, ensuring clients get the most out of Streem's platform.
🤝

Building strong client relationships

Regular contact and strategic reviews will be key as you maintain strong relationships with clients, providing them with training sessions both virtually and face-to-face.
📰

Monitoring the Australian media landscape

Proactively keeping an eye on media trends and events will help ensure clients stay ahead of the news cycle, while also keeping internal teams informed.

Key criteria

📅

2-3 years of account management experience

Experience managing client portfolios in a fast-paced environment.

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🗣️

Strong client relationship and communication skills

Proven ability to build and maintain client relationships.

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🔍

Media monitoring expertise

Knowledge of media trends and ability to analyse coverage.

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Meet the team

About the company

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Meet Emily and the team
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5 criteria for this job
2-3 years of account management experience
Experience managing client portfolios in a fast-paced environment.

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Strong client relationship and communication skills
Proven ability to build and maintain client relationships.

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Media monitoring expertise
Knowledge of media trends and ability to analyse coverage.

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Familiarity with Boolean and CRM tools
Experience using Boolean search techniques and CRM software.

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Quality control in reporting
Demonstrated attention to detail in producing media reports.

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