Country Road - Concession Manager - David Jones Queens Plaza - QLD
About the job
As a Concession Manager, you will embark on an exciting journey to deliver financial targets and key performance indicators while creating a warm and genuine customer service experience. This job is all about building a team that feels empowered to exceed expectations and foster a customer-centric culture. Collaboration and a commitment to excellence are at the heart of how the team operates, making it a fantastic opportunity to grow and thrive.
You'll be responsible for
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Driving a customer-centric culture
Creating a warm and meaningful in-store experience that prioritises customer satisfaction.📈
Achieving financial targets
Driving sales, profit, and productivity by ensuring the achievement of all key performance indicators set by the business.🌟
Empowering the team
Inspiring and empowering your team through collaborative leadership, training, and development to exceed expectations.Key criteria
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Retail management experience
Proven experience managing fast-paced retail or hospitality environments.View
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Budget management skills
Ability to manage budgets and interpret financial reports effectively.View
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Team leadership experience
Experience managing performance and development of large teams.View
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