Heidelberg Materials Australia51 jobs

Customer Accounts Officer | Parramatta

JuniorMid levelFull-timeOfficeParramatta NSW 2150, AustraliaPosted 1 day agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Customer Accounts Officer position is all about providing exceptional support to business partners while managing accounts and collections. This job plays a crucial role in ensuring financial stability and fostering strong customer relationships. The team thrives on collaboration and adaptability, making it a dynamic and rewarding environment.

You'll be responsible for

📞

Handling collection calls

Managing a high volume of collection calls to assigned customer base to ensure timely payments.
💬

Negotiating outstanding balances

Negotiating the collection of outstanding balances which have fallen into arrears to maintain cash flow.
📊

Monitoring payment deterioration

Monitoring and reporting in real time of payment deterioration to identify risks early.

Key criteria

📞

Collections experience

1-3 years of experience in collections or recovery roles.

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📊

Customer portfolio management

Experience managing high-value and high-volume customer accounts.

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⏰

Time management skills

Demonstrated effective time and diary management abilities.

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View more

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5 criteria for this job
Collections experience
1-3 years of experience in collections or recovery roles.

View

Customer portfolio management
Experience managing high-value and high-volume customer accounts.

View

Time management skills
Demonstrated effective time and diary management abilities.

View

Customer service excellence
Proven track record of delivering outstanding customer service.

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SAP proficiency
Experience utilizing SAP in previous employment settings.

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A meaningful career starts with a match

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