Bunnings138 followers73 jobs

Customer Admin & Support Team Member - Warnervale F&T

JuniorMid levelFull-timeOfficeWarnervale NSW 2259, AustraliaAdministrationCustomer service and supportPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Join Bunnings as a Customer Support Team Member in the Warranty & Technical team and experience the excitement of working behind the scenes! This job is all about providing top-notch aftersales service to our Frame and Truss customers, ensuring they have the best experience possible. The team thrives on collaboration and is dedicated to supporting each other while growing together in a dynamic environment.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Providing aftersales service

Delivering exceptional aftersales service to Frame and Truss customers, ensuring their needs are met.
🔍

Coordinating site inspections

Organizing site inspections and measurements as required to ensure customer satisfaction.
🔗

Liaising with departments

Acting as a liaison between sales, technical, and production departments to facilitate smooth operations.

Key criteria

🛠️

Understanding of building plans

Ability to interpret technical drawings and specifications.

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📞

Customer service experience

Proven experience in customer support or warranty environments.

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🗂️

Organizational skills

Strong ability to manage time and prioritize tasks effectively.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Understanding of building plans
Ability to interpret technical drawings and specifications.

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Customer service experience
Proven experience in customer support or warranty environments.

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Organizational skills
Strong ability to manage time and prioritize tasks effectively.

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Effective communication skills
Demonstrated ability to connect with customers and teams.

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Proficiency in Microsoft and Salesforce
Experience using software for reporting and documentation.

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