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About the job
The Branch Customer Advisor, Leave & Relief position at NAB in Townsville is all about making a positive difference for customers and communities. This job offers an exciting opportunity to deliver a seamless and tailored customer experience while being part of a team that prioritises customer satisfaction above all else. The team fosters innovation and builds strong relationships, striving to be the most customer-centric company in Australia and New Zealand.
You'll be responsible for
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Supporting customers
Being the first point of contact for customers at NAB’s Townsville branch, ensuring they are at the centre of everything you do.🔍
Identifying products and services
Finding the most suitable products and services for customers, including account opening and banking transactions.💡
Demonstrating banking options
Showcasing NAB’s Smarter Banking options to make banking simple, easy, and secure for customers.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Attention to detail
Proven ability to ensure accuracy in transactions and processes.View
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Team collaboration skills
Experience working effectively within a team environment.View
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