NAB
JuniorFull-timeOfficeCairns QLD, AustraliaPeople and cultureCustomer servicePosted 1 week ago
About the job
The Branch Customer Advisor, Leave & Relief position at NAB in Townsville is all about making a positive difference for customers and communities. This job offers an exciting opportunity to deliver a seamless, tailored customer experience while being part of a team that prioritises customer satisfaction above all else. The team is dedicated to fostering innovation and building strong relationships, ensuring that every day is an opportunity to grow and learn together.
You'll be responsible for
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Supporting customers
Acting as the first point of contact for customers, ensuring they feel valued and understood.📦
Identifying suitable products
Helping customers find the best products and services, such as account openings and lending options.💡
Demonstrating banking options
Showcasing self-service and digital banking tools to make banking simple and secure for customers.What we're looking for
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Customer service experience
Demonstrated experience delivering exceptional customer service in diverse environments.View fit
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Attention to detail
Proven ability to ensure accuracy and efficiency in transactions.View fit
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Team collaboration skills
Experience working effectively within a team to achieve common goals.View fit
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