About the job
The Branch Customer Advisor position at NAB in Armidale is all about making a positive difference for customers and communities. This opportunity allows you to deliver a seamless, consistent, and tailored customer experience every day while being part of a team that prioritises customer satisfaction above all else. The team thrives on innovation and strong relationships, aiming to be the most customer-centric company in Australia and New Zealand.
You'll be responsible for
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Supporting NAB’s Hills Region Branches
Being the first point of contact for customers, putting them at the centre of everything you do.💼
Identifying suitable products and services
Helping customers with account opening, unsecured lending, and banking transactions.💻
Demonstrating Smarter Banking options
Making banking simple, easy, and secure for customers through self-service and digital solutions.Key criteria
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Customer service experience
Demonstrated experience delivering exceptional customer service in banking.View
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Attention to detail
Proven ability to ensure accuracy in transactions and customer interactions.View
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Team collaboration skills
Experience working effectively within a team to achieve common goals.View
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