NAB
Customer Advisor | Maroochydore | Part-time | QLD
JuniorPart-timeOfficeSunshine Coast QLD, AustraliaPeople and cultureCustomer servicePosted 22 hours ago
About the job
The Customer Advisor position at Bendigo Bank is all about making a difference in customers' lives by helping them achieve their banking goals. This dynamic job allows you to explore customer needs, support digital literacy, and be the friendly face of the branch. Join a team that values collaboration, lifelong learning, and community impact while enjoying the flexibility and opportunities for growth.
You'll be responsible for
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Exploring customer needs
Engaging in in-depth conversations to help customers achieve their financial goals and partnering with specialists within the branch.💻
Supporting digital literacy
Assisting customers with their digital literacy and online banking needs as offerings innovate.🏦
Being the face of the branch
Processing transactions, handling cash, investigating queries, and assisting with paperwork while prioritizing risk considerations.What we're looking for
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Customer service experience
Demonstrated experience in a customer service environment achieving targets.View fit
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Attention to detail
Strong focus on secure, accurate transactions with a risk mindset.View fit
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Communication skills
Confidence in face-to-face and phone interactions with customers.View fit
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