Bendigo Bank
Customer Advisor | Mossman | QLD
JuniorMid levelFull-timeOfficeDouglas, QLD, AustraliaPeople and cultureSalesCustomer servicePosted 2 days ago
About the job
The Customer Advisor position at Bendigo Bank is all about making a difference in customers' lives by helping them achieve their banking goals. This dynamic job empowers you to explore customer needs, support digital literacy, and be the friendly face of the branch. The team values collaboration and lifelong learning, ensuring that everyone feels valued and has the opportunity to grow.
You'll be responsible for
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Exploring customer needs
Engaging in in-depth conversations with customers to help them achieve their financial goals.🌐
Supporting digital literacy
Assisting customers with their online banking needs as offerings continue to innovate.💳
Processing transactions
Being the face of the branch by processing transactions, handling cash, and investigating queries.What we're looking for
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Customer service experience
Demonstrated experience in a customer service environment achieving targets.View fit
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Attention to detail
Strong focus on secure, accurate transactions with a risk mindset.View fit
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Communication skills
Confidence in face-to-face and phone interactions with customers.View fit
View more
